With a view to take the benefits of Information Technology to the common man, and as a part of its e- Governance initiative, the Government of Maharashtra has embarked on a unique project that seeks to redefine public service – SETU – which in local language means a bridge, a bridge between the people and the Government.
It is an IT project that is focused on the common man. The objective is to provide to the citizens of the State more and more services and information of the departments and agencies of the State and Central Governments in an efficient, reliable, transparent and integrated manner on a sustained basis. This is to be done through a chain of computerized SETU Center. It is expected that the SETU project will eventually render one stop services to the public through multiple delivery channels like physical SETU Centers, Electronic Kiosks and through the web.